Indonesian Garters and Petco

[Aundrea]

At PETCO, Animals Always Come First... Our People Make it Happen!

Hmmmm wish they would stick to that line

[cthulhu77]

Yep, it seems like a lot of work to make a mountain out of this particular molehill...

I've been to dedicated reptile stores that have mislabeled animals.

[infernalis]

Did I read that correctly? Did Stefan just say "Yay"

[Stefan-A]

Did I read that correctly? Did Stefan just say "Yay"

An ironic "Yay".

[And_Lyn]

Ty Dillon... Calzoo@aol.com

Calzoo is the reptile supplier for Petco... i had a few emails back and forth with this guy regarding the keelback issue... he didnt really care. on their website they boast about keeping Zoo Med in business in its early years and so on... the refer to their snakes as "Seasonal Sku #'s" in one email i got from him... keelbacks are just a filler until the garters breed i guess.

-andrew

[And_Lyn]

does anyone have the email addresses for them? or is it just a contact sheet on their page?

-andrew

[And_Lyn]

A:
I went into a petco yesterday and bought, what I thought to be a garter snake.
Instead, I was sold a striped keelback under the name garter…
Im very disappointed in this because the associate I spoke with said this would be entirely your fault for mis shipping them. Why do you sell them to petco as garters?

TY:
The garter sku # is a generic sku for any thamnophis species snake, pending what is in season. Thanks
Sent via BlackBerry by AT&T

A:
Its actually a keelback which is a xenochrophis and not thamnophis...

TY:
Not sure what you mean, our reply states any garter OR thamnophis species. It seems you have indonesian garter, care for all is the same.
Sent via BlackBerry by AT&T

A:
Are these wild caught and then distributed? Do I have to worry about parasites? Your email clearly states "Any Thamnophis species snake" i did not see an "or".

TY:
Yes field collected, never seen a need to worm garters
They grow about 2ft max, will fill out a little more, its called Indonesian garter snake Xenochrophis vittata, one interesting feature sometimes after handling you can smell a harmless ,mild skunk type odor

A:
They aren’t garters though, the ones you sell to petco that you call garters are keelbacks.


...and that was the last i heard of him... what do you think?
they first sentence of his last reply kinda got me... no need to worm them huh?
then he ends it by trying to sell it to me with information on the keelback.


-Andrew

[Stefan-A]

does anyone have the email addresses for them? or is it just a contact sheet on their page?

-andrew

They have several feedback forms on their page, depending on why you want to contact them. I just picked the one that required me to fill in the least amount of information.

[adamanteus]

Do we think we should back off a bit, to give them a chance to react? Save some ammunition?

[Stefan-A]

That might be a good idea, I think we got the message across.