Hibiclens is an antimicrobial cleanser often used in hospitals or doctors offices to clean wounds or wash hands...you can buy it at any drugstore. Try cleaning the infected area with that tonight/tomorrow morning...but like I said, don't use it undiluted...just put a few drops in a cup of water...put a cotton swab in it and dab it on the infected area...then wait for advice from other members...you may want to PM Steve...he knows a lot about treating sick snakes.