Thanks for nothing (or: new snake had mites)

[mike_panic]

Sounds like the shop are a bunch of <insert appropriate descriptive or use my chosen term: "shysters">.
It's amazing how frequently shops do stuff like this. I guess lesson learn if they don't let you handle the snake it's time to walk away. Anyway, now you're on the forum you can pick up contacts with decent breeders.

And if you don't mind, can you pm me the name of the shop so I can be sure to avoid them?

Unfortunatley, its not just shops that do it. I purchased some Garters from Jason Stoots which had mites. To my surprise, this was his response and I quote "Damn man, I am truly sorry about that. I treated them a few weeks ago, and I had not seen any since. I feel very bad about that, it was not my intention to send her if I thought she still had any. Out of the snakes you bought she was the only one in the rack that had an outbreak. Again, I am very sorry, if it helps at all, I'll send you $20 or a can of provent a mite from work?? I just feel really bad.
Just let me know." After spending several hundreds dollars, THAT ANSWER IS AN ABSOLUTE JOKE. Anyway, you really have to be careful my friends. Reputation, not a big name or a big fancy website but REPUTATION is everything in this hobby. Mike Panichi

[BLUESIRTALIS]

Well that sounds like a good answer too me! He didn't know the snake still had mites and apologised for it and was nice enough to offer to send you some provent a mite. I know how much of a pain mites are, but everybody knows if you are in this business long enough you will run across mites a few times and that's one reason why it is a very good idea to quarantine. I got some snakes from jason while he was having this same outbreak before the mites were cleared and i told him to ship mine anyway so i kept them in a seperate room until i got the problem resolved. I picked up 15 snakes from him and other than the mites they were all very healthy except for one little baby runt which we knew (and was prewarned) only had a very small chance to make it so i still have 14 healthy snakes from jason and he had very good pricing on everything so i would buy more snakes from him in the future! Jason is a great person and has been very good to me!

unfortunatley, its not just shops that do it. I purchased some garters from jason stoots which had mites. To my surprise, this was his response and i quote "damn man, i am truly sorry about that. I treated them a few weeks ago, and i had not seen any since. I feel very bad about that, it was not my intention to send her if i thought she still had any. Out of the snakes you bought she was the only one in the rack that had an outbreak. Again, i am very sorry, if it helps at all, i'll send you $20 or a can of provent a mite from work?? I just feel really bad.
Just let me know." after spending several hundreds dollars, that answer is an absolute joke. Anyway, you really have to be careful my friends. Reputation, not a big name or a big fancy website but reputation is everything in this hobby. Mike panichi

[twgrosmick]

Well that sounds like a good answer too me! He didn't know the snake still had mites and apologised for it and was nice enough to offer to send you some provent a mite. I know how much of a pain mites are, but everybody knows if you are in this business long enough you will run across mites a few times and that's one reason why it is a very good idea to quarantine. I got some snakes from jason while he was having this same outbreak before the mites were cleared and i told him to ship mine anyway so i kept them in a seperate room until i got the problem resolved. I picked up 15 snakes from him and other than the mites they were all very healthy except for one little baby runt which we knew (and was prewarned) only had a very small chance to make it so i still have 14 healthy snakes from jason and he had very good pricing on everything so i would buy more snakes from him in the future! Jason is a great person and has been very good to me!

I'm sorry but this is no excuse. I also got snakes in from Jason with mites and was told the mite situation was taken care of. It is unacceptable to send snakes with mites under any circumstance. I have had lots of good dealings with Jason too but all it takes is one bad one and a few lies to screw all that up.....

[BLUESIRTALIS]

If you read my post and mike's post it states that jason told him he thought the mites were cleared up and then he apologised and offered to send provent a mite. What else could he have done in this case if he sent out snakes that he thought was mite free and then he gets a call that the snakes still had mites do you think he should have asked for the snakes back? I feel he did the right thing at that time! Im not taking sides or throwing stones at anyone just saying that the snakes had already arrived to mike's with mites so all he could do is apologise and send some treatment for mites!

i'm sorry but this is no excuse. I also got snakes in from jason with mites and was told the mite situation was taken care of. It is unacceptable to send snakes with mites under any circumstance. I have had lots of good dealings with jason too but all it takes is one bad one and a few lies to screw all that up.....

[twgrosmick]

If you read my post and mike's post it states that jason told him he thought the mites were cleared up and then he apologised and offered to send provent a mite. What else could he have done in this case if he sent out snakes that he thought was mite free and then he gets a call that the snakes still had mites do you think he should have asked for the snakes back? I feel he did the right thing at that time! Im not taking sides or throwing stones at anyone just saying that the snakes had already arrived to mike's with mites so all he could do is apologise and send some treatment for mites!

If that is an acceptable solution for you so be it but as Mike said... there is no way that he didn't know bagging that snake up that it had mites. Snakes shouldn't be sent out with mites ever and ask Robert or anyone else I sent snakes too. After that whole mite outbreak thanks to Jason I didn't ship anything for months until I was sure that it was completely cleared up. Jason was getting out of the hobby quick and at that point his only concern was moving his animals fast rather than doing it the right way. That is the end of the discussion and there isn't anything else that needs to be said.

[mike_panic]

If you read my post and mike's post it states that jason told him he thought the mites were cleared up and then he apologised and offered to send provent a mite. What else could he have done in this case if he sent out snakes that he thought was mite free and then he gets a call that the snakes still had mites do you think he should have asked for the snakes back? I feel he did the right thing at that time! Im not taking sides or throwing stones at anyone just saying that the snakes had already arrived to mike's with mites so all he could do is apologise and send some treatment for mites!

Well first of all, in the very very few times that a customer wasn't happy or something happened during shipping or whatever, you know what I did? I sent the money back immediately and did whatever I had to do to make it right. And I would never knowingly(and let's be honest here, Jason knew the snake had mites) send a less then PERFECT animal to anyone. It's all about standards my friend. Like I said in my post, based on YOUR response, I would never pick up an animal from you. BaseD on your own words, I already know all I need to know and that is you are not someone I would trust. I actually cannot believe you continue to defend LOW STANDARDS.

[BLUESIRTALIS]

Your getting this all wrong! I am not defending anyone here all im saying is the way i understood your post before you cleared things up was that he didn't know the snake had mite's so he apologised and tried to send you treatment for them. I don't think it's right to send snakes out with mites to a customer and especially if the customer is not aware of the problem, but you made it sound like he didn't know at the time the snake had mites!

well first of all, in the very very few times that a customer wasn't happy or something happened during shipping or whatever, you know what i did? I sent the money back immediately and did whatever i had to do to make it right. And i would never knowingly(and let's be honest here, jason knew the snake had mites) send a less then perfect animal to anyone. It's all about standards my friend. Like i said in my post, based on your response, i would never pick up an animal from you. Based on your own words, i already know all i need to know and that is you are not someone i would trust. I actually cannot believe you continue to defend low standards.

[BLUESIRTALIS]

I am one of the most honest and trustworthy people you will ever meet and would never do anyone wrong so im sorry you feel that way man! I personally strive to take very good care of my animals and my customers as well and have never had a bad transaction to speak of! All of my customers have been and will continue to be very pleased!

well first of all, in the very very few times that a customer wasn't happy or something happened during shipping or whatever, you know what i did? I sent the money back immediately and did whatever i had to do to make it right. And i would never knowingly(and let's be honest here, jason knew the snake had mites) send a less then perfect animal to anyone. It's all about standards my friend. Like i said in my post, based on your response, i would never pick up an animal from you. Based on your own words, i already know all i need to know and that is you are not someone i would trust. I actually cannot believe you continue to defend low standards.